Frequently Asked Questions
Everything you need to know about your Skida shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I care for my Skida garments?
To maintain the quality of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are located on the inner label of each product.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.